How user friendly is your library software?

All library software vendors will describe their product as “user-friendly”, but how can you determine if a product meets this claim? This article explains how to find out if a product is truly user-friendly. What is usability? “Usability” is a term used to denote the ease and efficiency with which people can employ software in…

Is open-source library software really free?

Open source library software – software for which the source code has been made available for modification and distribution by its creators – is promoted as an inexpensive or even free alternative to purchasing library software licences. But is open source library software really a free or low cost option?