Read what our customers say about Bailey Solutions


“We have used KnowAll at Baker & McKenzie for a number of years now. We found that it has been an invaluable tool for us and KnowAll handles the complexities of legal serials, which is important for a legal library like ours. The acquisitions and financial reporting systems are essential tools for budgeting, and the web-based user view is simple and clear to use.”

KnowAll customer
Sarah Brittan, Library & Information Services Manager

“KnowAll has been the ideal solution for EMCDDA with all the functionality we need from a library management system, a user-friendly OPAC and excellent support from the Bailey Solutions team. The ability to generate reading lists and bulletins as been of great value to scientific staff.”

Vaughan Birbeck, Information Management Support Officer – Documentation Centre
European Monitoring Centre for Drugs and Drug Addiction, Lisbon Portugal

“Clarke Willmott has been using KnowAll for its integrated library management system for a number of years. We really appreciate the responsiveness of Penny and her team. We make suggestions and they take them seriously. In a very short period of time, our suggestions for improvements are generally implemented.”

Janis Law, Director of Best Practice and Knowledge
Clarke Willmott, UK

“Shoosmiths has been using KnowAll for nearly 5 years now and we have found it invaluable in keeping track of acquisitions, serials and claims, as well as giving our staff easy access to the library catalogue. We have been particularly impressed by the level of support offered by Bailey Solutions. Our questions are usually answered immediately and they go out of their way to resolve more difficult queries in a timely way with minimum input from our IS department.”

Aileen Johnston, Knowledge Resources Manager
Shoosmiths LLP, UK

Simple Little Library System

“Thanks to Simple Little Library system, our pupils have completely re-engaged with the library and a love of books. The children can search for the titles they want to read online and our library monitors will sign out the title and deliver it to their class. As a staff, using SLLS, we can see which titles the children are reading, track who is regularly reading and those who might need some support in finding a genre or author to ignite their passion. Teachers can use the reports to track reading trends in the class, meaning we can prove our pupils have a love of reading and are accessing texts at the appropriate level to them. SLLS is simple to use but highly effective. We would highly recommend to anyone”.

Sam, Deputy Head
Wansdyke School, UK

“SLLS has an ‘iPad’ feel and it’s easy to work out what you need to do. I don’t have to pay for expensive training because Bailey Solutions supplies free help videos and the support team respond within half an hour to my support requests.

Our Bursar was pleased because the software is very affordable. Compared to our spending with the previous system supplier, the college saved money to spend on other resources. Shiplake College chose to pay monthly, easing cash flow, and it’s only one month’s notice after the first year.”

Sally Bayley , Think Space Manager
Shiplake College

“I had never used a library management system before I came to this organisation and I was pleased to see how easy to use and intuitive the system is. It makes my job so much quicker …”

Jennifer, Lead librarian

“I really like SLLS.  The look & feel is very smart and clean”

Tim, Librarian

“It is a very flexible system, you can start off small and buy extra modules which means that it can grow and expand with my collection…I can speak to a named person if I have any queries and the team at Bailey Solutions is always very keen on helping me.”

Kim Walker, Senior Information Research Officer
Evangelical Alliance UK